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FAQ

Where are my tickets after I pay?

Your confirmation page shows each ticket and QR code after payment is confirmed.

I lost my tickets. How do I get them back?

Use Find my tickets with the email you used at checkout. We’ll email your ticket links to that address.

What do I show at the door?

Show the QR code for each ticket, on your phone or printed. Each ticket admits one person once. A season pass uses the same QR at every included date, once per date.

Turn up your screen brightness if the code doesn't scan.

I canceled checkout or my card was declined.

Nothing is charged unless Stripe confirms payment. Your selection stays in this tab; availability is checked when you try again.

I paid but the page says it’s still confirming.

Tickets are issued after payment is confirmed. Check again, or use Find my tickets later.